Cleaner 360

Privacy Policy

1. Introduction

Cleaner 360 respects your privacy and is committed to protecting the personal data we process. This Privacy Policy explains how we collect, use, and safeguard your information when using our platform and services.

2. Data We Collect

We collect information to provide and improve our services:

  • Client Data (You): Name, email, phone number, business name, and payment information for billing purposes.
  • End-Customer Data: When you use the platform to manage your business, you input data about your customers (name, address, bookings). Cleaner 360 acts as a data processor for this information, storing it securely on your behalf.
  • Usage Data: Information on how you interact with the platform (access logs, device type, IP address) for security and system improvement purposes.

3. How We Use Your Data

We use the collected information to:

  • Provide, operate, and maintain the Cleaner 360 platform.
  • Process subscription payments and service renewals.
  • Send important service notifications, security updates, and technical support.
  • Comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal data. We share information only with third parties essential for service provision:

  • Infrastructure Providers: Cloud hosting services (e.g., Vercel, AWS) to keep the site online.
  • Payment Processors: Platforms like Stripe to securely process your subscription payments.

5. Data Security

We implement robust technical and organizational security measures to protect your data, including SSL/TLS encryption for all communications, regular backups, and restricted access controls to servers.

6. Your Rights (GDPR & LGPD)

Under the General Data Protection Regulation (GDPR) and General Data Protection Law (LGPD), you have the right to:

  • Access your personal data.
  • Correct incomplete or inaccurate data.
  • Request deletion of your data (subject to legal retention obligations).
  • Revoke consent for marketing communications.

7. Cookies

We use essential cookies for platform functionality (such as keeping you logged in) and analytical cookies to understand how the service is used. You can manage your cookie preferences in your browser settings.

8. Contact

To exercise your rights or ask questions about this policy, please contact us at: privacy@cleaner360.com.